Privacy Policy

Last updated: 23 June 2026

VI TRADE AND LOGISTICS FZE (“we”, “us”) is a Free Zone Entity registered in the United Arab Emirates. This policy explains how we handle personal data when you use vitrade.ae or contact us.

Data we collect

When you submit a quote request or contact us, we may collect:

• Name, phone number, and email address
• Origin, destination, service type, and cargo details you provide
• Technical data such as IP address and browser type (server logs)

How we use your data

We use this information to respond to enquiries, prepare quotations, arrange logistics services, and improve our website. We do not sell your personal data to third parties.

Legal basis & retention

We process data to take steps at your request before a contract and to perform services you ask for. We retain enquiry records as long as needed for business and legal purposes, then delete or anonymise them.

Sharing

We may share necessary details with carriers, customs agents, and other service providers involved in your shipment. We require partners to handle data appropriately.

Your rights

You may request access, correction, or deletion of your personal data by emailing info@vitrade.ae. You may also lodge a complaint with the relevant UAE data protection authority where applicable.

Cookies

Our website uses essential cookies and local storage only as required for basic functionality and security. We do not use third-party advertising cookies. Third-party services (e.g. fonts, icon CDN) may set their own technical cookies when loaded.

Contact

VI TRADE AND LOGISTICS FZE
SRTI Park, Sharjah, UAE
info@vitrade.ae · +971 50 901 6059